Are your products authentic?
Yes — 100%. Every product is sourced directly from Korean brand owners, manufacturers, and verified supply routes. No fakes, no grey-market stock.
Where do you ship from?
Orders ship directly from our fulfillment hub in South Korea via FedEx, DHL Express, or EMS Premium.
How long does delivery take?
Typically 5–12 business days depending on your country. You'll receive tracking as soon as your order ships.
Who pays customs duties and taxes?
Customs duties, VAT, and clearance fees are paid by the recipient (you), not included in our prices. Most small skincare orders fall under duty-free thresholds.
Which skin types are your products for?
Each product page lists exactly who it's for and how to use it. When in doubt, start with the SKIN1004 Centella Ampoule — it suits even the most sensitive skin.
How do I contact you?
Email questions@dewmori.com — we reply within 1–2 business days.